The hotel offers amenities for your comfortable stay and unforgettable experiences
Early Check-In Perks
“I was pleasantly surprised by the flexible early check-in. It made starting our holiday so much smoother and stress-free.” view full review
Spotless Accommodations
“The room was immaculate upon arrival, creating a welcoming and comfortable atmosphere for our stay.” view full review
Relaxing Ambiance
“The leisure facilities were fantastic, with a tranquil spa area that allowed for some well-needed relaxation after a day of exploring.” view full review
Impressive Showers
“The shower had excellent water pressure, providing a refreshing experience each time after a long day.” view full review
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Comfortable rooms
Limited dining options
Lack of communication
7.8/10
Very good
Rooms
7.8
Location
8.1
Service
8.5
Dining
7.2
Guest reviews
7.8/10
based on 10 reviews
4/5
based on 170 reviews
7.5
7.5/10 based on 270 reviews
#24 of 56 hotels in Saas-Fee based on Tripadvisor
Harold
United States,
June
2024
7.8/10
My stay at the hotel was a mix of positive and negative experiences. The rooms had great views of the surrounding mountains and a nice balcony but lacked locks, heating, and seating. The service was extremely helpful and friendly, even offering to pick me up at the ski lift with all my gear. The location was convenient, being right in front of the main cable car, Alpine Express, although a bit of a hike from the center and ski lifts. The dining experience was excellent with a wide variety of delicious food, but the room had no locks, heat, or seating. The facilities were average, with shared amenities and no locks on the room doors.
Rooms
7.0
The rooms had great views of the surrounding mountains and a very nice balcony but lacked locks, heat, and seating.
Service
9.0
The service was extremely helpful and friendly, even offering to pick me up at the ski lift with all of my ski gear.
Location
8.0
The location was convenient, being right in front of the main cable car, Alpine Express, but a bit of a hike from the center and ski lifts.
Dining
9.0
The dining was excellent with a wide choice of food and outstanding croissants.
Facilities
6.0
The facilities were average, with shared amenities and no locks on the room doors.
Martin
United Kingdom,
May
2024
8.6/10
Staying at this hotel was a delightful experience overall. The rooms were clean and comfortable, offering amazing balcony views. The service provided was exceptional, with the staff always going the extra mile to assist. The location was convenient, being close to the center and offering easy access to transportation. The dining experience was excellent, featuring a wide choice of food. The facilities were top-notch, providing everything needed for a pleasant stay.
Rooms
9.0
The rooms are really nice, with balconies offering amazing views.
Service
8.0
The service at the reception was very personable and always willing to go the extra mile. However, there were rare instances of grumpiness.
Location
8.0
The location was great, very close to the center and parking, offering everything we needed.
Dining
9.0
The dining by Alpin Express was excellent with a wide choice of food, making it a satisfying experience.
Facilities
9.0
The facilities, including the ski storage and drying room, were accessible and convenient, enhancing the overall stay.
A.
United Kingdom,
May
2024
7.0/10
My stay at the hotel was mixed. The rooms were overly hot but had a lovely balcony and view, with a good shower/bath. The service was friendly and accommodating, although there was an incident of a bag being misplaced. The location was a bit of a hike from the center and ski lifts but very close to the village. The dining experience was decent, supported by friendly staff, but could be improved. Overall, the facilities were satisfactory.
Rooms
7.0
The room was far too hot but featured a lovely balcony and view, with a good shower/bath.
Service
8.0
The service was very nice and accommodating. However, there was an incident of a misplaced bag.
Location
6.0
The hotel was a bit of a hike from the center and ski lifts but conveniently close to the village.
Dining
7.0
The dining experience was good, supported by friendly staff, but there is room for improvement.
Facilities
7.0
The facilities were satisfactory.
Mark
United Kingdom,
April
2024
7.6/10
My stay at the hotel was quite pleasant overall. The room was clean although it was a bit warm inside, so I had to open the window for fresh air. I appreciated having a wash-basin in addition to the separate bathroom. The service was helpful, especially in assisting with dinner reservations and organizing transportation to the parking area. The location was convenient, just a short walk from the bus terminal and the slopes. While the dining options were a bit lacking, the facilities were decent and the value for money was reasonable.
Rooms
8.0
The room was clean, but it was very hot, so I had to open the window to let some air in.
Service
8.0
The service was very helpful, especially in answering our questions and assisting with dinner reservations.
Location
9.0
The hotel's location was convenient, just a short walk from the bus terminal and the slopes.
Dining
6.0
The dining options were a bit lacking.
Facilities
7.0
The facilities were decent.
Jon
United States,
February
2024
7.4/10
I had a wonderful stay at the hotel with an amazing balcony view of the Alps. The rooms were simple yet comfortable, featuring everything one requires. The service was helpful, especially with organizing pick up and drop off at the parking area. The location was excellent, very close to the center and parking. The dining experience was satisfactory, but there could have been more options available. The facilities were good overall.
Rooms
8.0
The rooms with balcony and amazing view to the mountains were simple but comfortable.
Service
7.0
The service offered helpful assistance in organizing pick up and drop off at the parking, but there wasn't much communication otherwise.
Location
9.0
The location was great, very close to the center and parking area.
Dining
6.0
The dining could be better with more options available, but it was satisfactory for my stay.
Facilities
7.0
The facilities provided were good overall for a comfortable stay.
Great location
Limited dining options
Stan
United States,
January
2024
8.6/10
Staying at this hotel was a delightful experience overall. The rooms were comfortable and well-equipped, making our stay perfect. The service was incredibly helpful and friendly, offering great advice and tips for saving money in the village. The location was ideal, just a short walk from the bus terminal and slopes, and the dining experience was filling and tasty with a good selection. The facilities provided added comfort and convenience to our stay.
Rooms
9.0
The double-bed and twin beds setup in the room across the road from the Alpin Express gondola provided everything we required for a cozy stay.
Service
9.0
The staff here were so helpful and friendly, always ready with good advice and offering free tea and coffee, enhancing our overall experience.
Location
9.0
The hotel's location was excellent, very close to the center and parking, making it convenient for exploring the village and accessing nearby attractions.
Dining
7.0
The dining experience was overall good, with a nice selection of globally inspired dishes, though it could have had a bit more variety especially for the upcoming season.
Facilities
9.0
The facilities at the hotel were top-notch, offering everything we needed for a comfortable and enjoyable stay.
Samuel
United States,
September
2023
7.8/10
My stay at the hotel was a mix of wonderful views from the amazing balcony of the Alps but slightly affected by noise issues at night. The rooms are really nice with balconies offering stunning views, even though it could get hot inside, requiring the window to be opened for comfort. Unfortunately, the peace of the quiet town was disrupted by noisy people returning from bars and clubs on a Saturday night.
Rooms
7.0
The rooms with the amazing balcony view of the Alps were really nice, but it got too hot inside, and noise from other guests affected my sleep.
Service
9.0
The service was really nice and helpful, with the staff being extremely knowledgeable and friendly throughout my stay.
Location
8.0
The hotel's location was convenient, being close to the slopes and next to the telecabine, but the noise from the town and the distance from the center were slight drawbacks.
Dining
7.0
While the dining options were good and supported by very friendly staff, the variety could be improved, especially considering it is at the beginning of the season.
Facilities
8.0
The hotel offered nice facilities and services, making the stay comfortable and enjoyable overall.
John
United Kingdom,
August
2023
8.2/10
I had a pleasant stay at the hotel with basic but clean and functional rooms offering an amazing view of the mountains. The rooms were perfect for accommodating my family of 5, and despite being very hot, they served us well. The service was efficient with organized pick up and drop off at the parking area, and the staff were extremely knowledgeable and super friendly. The location was convenient, being very close to the center and parking, offering help whenever needed. The dining options seemed limited, but that might be due to the season not being in full swing yet.
Rooms
8.0
The rooms were basic but clean and functional, with a balcony and amazing view of the mountains.
Service
9.0
The service provided organized pick up and drop off at the parking which was helpful. The staff were extremely knowledgeable and super friendly.
Location
9.0
The hotel's location was good, very close to the center and parking.
Dining
7.0
The dining options seemed limited, but it could be due to the season not being in full swing yet.
Facilities
8.0
The hotel offers useful facilities to make the stay comfortable and convenient.
Martha
United States,
June
2023
7.6/10
My stay at the hotel was excellent overall. The rooms were very hot during the day, forcing me to open the window to let some air in, but they were comfortable otherwise. The service was top-notch, with helpful staff picking me up at the ski lift and providing valuable information. The location was convenient, just a short walk from the bus terminal and slopes. The dining options were simple but decent. The facilities were satisfactory, though nothing extraordinary.
Rooms
7.0
The rooms were very hot at times, requiring me to open the window to sleep comfortably.
Service
9.0
The staff was extremely knowledgeable and super friendly, always ready to assist with any need.
Location
8.0
The hotel's location was convenient, being close to the bus terminal and slopes, making it easy to get around.
Dining
7.0
The dining options were simple but provided good choices for a satisfying meal.
Facilities
7.0
The facilities were adequate for a comfortable stay, though nothing stood out as exceptional.
helpful staff
hot rooms
Barry
United Kingdom,
June
2023
7.8/10
My stay at the hotel was lovely. The rooms were warm and very pleasant to stay in, offering great views of the surrounding mountains and a very nice balcony. However, it was a bit too hot at times, and there were some very noisy people traveling back from bars and clubs on Saturday night, which disrupted the peace of the otherwise quiet town. On the bright side, the hotel is conveniently located just across the lifts, saving me the hassle of carrying my stuff every day.
Rooms
8.0
The rooms were warm and very pleasant with great views and a nice balcony.
Service
9.0
The staff were most helpful and accommodating throughout my stay. They even allowed me to use the breakfast room for study on a windy day when outdoor activities were not feasible.
Location
7.0
The hotel is a short walk from the bus terminal and the slopes, which was very convenient. However, it was a bit of a hike from the center and ski lifts.
Dining
7.0
The dining experience was good, with decent choices and supported by very friendly staff. The breakfast was simple but satisfactory.
Facilities
8.0
The hotel facilities were well-equipped and provided everything I needed for a comfortable stay.
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